Holonis sends weekly newsletters, platform updates, contest announcements, and other important information all through email!
Haven’t received our emails?
Holonis emails are sent to the email address associated to each user’s account. Be sure to actively check the email (including spam folder) you used when creating your account on Holonis to stay up to date.
If you signed up for Holonis using Facebook
If you signed up for Holonis using Facebook, the email address you created your Facebook account with is the email you will receive Holonis emails to.
If you signed up for Holonis via SMS
If you originally signed up for Holonis via SMS and want to receive Holonis emails, please be logged into your account and click the menu bar in the top right hand corner and select "Chat with Us" and request to have the email you receive marketing emails to be changed.
Change your email?
At this time, you are unable to change your account log-in email that was used to create your account. However you can change the email address to which you receive Holospace Shop transaction emails and our marketing emails. (Please note you will still sign in to your account with your original email)
If you want to receive Shop transaction emails to a different email that you didn’t use to create your account, follow these steps only available on web:
1. Click the menu bar in the top right hand corner.
2. Scroll to “Settings”.
3. Under Account you should see “Change Basic Account Settings”
4. Enter in the new email you wish to receive emails and notifications to.
5. Save Changes.
If you want to receive marketing emails (such as our weekly newsletters) to a different email then the one you signed up with, follow these steps:
1. Sign in to your account
2. Click the menu bar in the top right hand corner
3. Select "Chat with Us"
4. Request to have the email you receive marketing emails to be changed.
Want to unsubscribe from our emails?
You do have the ability to unsubscribe from our emails. Do keep in mind that you will be missing out on all the new and exciting updates we provide to all our subscribed users!
To unsubscribe simply click the unsubscribe button we include at the very end of all our emails.